Term Conditions

1. Acceptance of Terms: By accessing and using the website sarascrackers.com ("Website"), you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Website.

2. Personal Use: The Website is intended solely for your personal, non-commercial use. Any use of the Website for commercial purposes is strictly prohibited.

3. Minimum Order Requirements: The minimum order value for customers in all states is INR 2500/-.

4. Shipping Restrictions: Saras Crackers complies with all relevant regulations and does not ship crackers to cities or areas where their usage is prohibited by law.

5. Enquiries and Orders: Users may use the Website to browse products, add them to the cart, and submit enquiries. Our customer care team will respond within 24 hours to confirm orders and provide delivery details.

6. Payment and Delivery:

• Option 1 - Direct Payment: Products will only be dispatched after the full payment has been received directly to us. Saras Crackers does not offer credit terms.
• Option 2 - Payment to Delivery Parcel Services: In this option, customers will make payment to the designated delivery parcel services upon receipt of the order. Customers are responsible for a delivery charge of INR 350 for all orders. In cases where the delivery address is outside the door delivery area, customers will be instructed to collect parcels from designated parcel services.

7. Cancellation Policy: Once an order has been processed, Saras Crackers does not permit order cancellations, and refunds will not be available. We advise our customers to review their orders carefully before processing and making payments. We appreciate your understanding of this policy as it allows us to efficiently manage our operations and deliver your orders promptly and accurately.

8. Packaging: All products will be carefully packed in special cartons to ensure safe and secure delivery.

9. Privacy Policy: Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Intellectual Property: The content, design, and intellectual property on the Website are owned by Saras Crackers and protected by copyright and other intellectual property laws.

11. Limitation of Liability: Saras Crackers is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of the Website or any products purchased through it.

12. Changes to Terms: Saras Crackers reserves the right to modify these terms and conditions at any time. Users are encouraged to review these terms periodically.

13. Contact Information: If you have any questions or concerns regarding these terms and conditions, please contact us at +91 9025107321/+91 9786431439.

By using the Website, you acknowledge that you have read, understood, and agreed to these terms and conditions.